AAT Client Service Charter extract

The AAT Client Service Charter states under its "Instrumentation" category that....

  • A support astronomer will get in touch with you at least four weeks before your observing run to confirm the details of your run.
  • We will provide the instrumentation at the start of the evening that will enable you to undertake your scientific program as specified.
  • If requested, a support astronomer will be present for the first night to facilitate your obtaining the best possible data.
  • We will make available full documentation to guide you in carrying out your observations.

As Support Astronomers, we must meet these targets in all our support activities before, during and after observing runs. The following information applies to all observers. Specific instruments may have additional requirements.